FAQ | Grandeur's

What is your Cancellation Policy?

If a booking is scheduled with a 10 day advance notice. I understand that the cancellation policy is 48 hours to cancel after booking is confirmed, to receive full refund. Thereafter all sales are final and reservation is NON-REFUNDABLE. Reservations must be cancelled at least 72 hours in advance to receive a credit to reschedule within two (2) months (subject to availability). Food deposits are NON-REFUNDABLE as we use a local vendor and must order and pay in advance to ensure delivery.
What Happens during the day of the event?

We set up 1-2 hours prior to your event, if you arrive early, please wait until setup is complete, then consult with the customer in regards to accommodations and answer any questions.
What if it rains the day of my outside picnic?

Weather is unpredictable, if your picnic is scheduled outside and weather conditions on the day of your picnic, does not permit your event, you may reschedule your picnic for a later date within two (2) months without penalties. "subject to availability"
What if I something happens or I choose to leave early?

We ask that you call a Grandeur's rep at the number provided during your event for any concerns or questions.
What happens if I am late?

Pleas show up on-time as your Picnic begins and ends at your scheduled time.
Do you serve Alcohol?

We do not have a liquor license and do not serve alcohol. Most public beaches and parks does not allow alcohol on the premises.